martin & hamilton is a privately owned construction company with its head office based in Ballymena, Co. Antrim. Since 1967 we have been providing construction solutions with a continuous focus on client satisfaction.

• To develop collaborative working relationships with our clients and supply chain members.
• To fulfil our commitments.
• To provide a quality service.
• To consider the impact we have in the communities we work in.
• To continue to work ethically, with transparency and honesty.
• To deliver a service that exceeds our client’s expectations.
• To deliver excellence in health & safety management.

It is important that we deliver a service that exceeds our client’s expectations.

The relationships we have with our clients are very important to us; we are keen to maintain and develop them. It is therefore important that we deliver a service that exceeds our client’s expectations. At the end of every project we ask each client to complete a Customer Satisfaction Survey which focuses on Key Performance Indicators (KPIs). Senior management personnel review the findings as part of a business improvement initiative.

Our reputation is very important to us; we see it as vital in helping to maintain and develop key relationships. We have a Code of Business Conduct that we ask everyone who works for us to commit to. This helps ensure that standards are maintained.